Terms and Conditions - Rhine Logistics GmbH

1. Introduction

Welcome to Rhine Logistics GmbH. These terms and conditions outline the rules and regulations for the use of our website and logistics services. By accessing our website and using our services, you agree to be bound by these terms and conditions in full. If you do not agree with any part of these terms, please do not use our services.

2. Definitions

“Company,” “we,” “us,” and “our” refer to Rhine Logistics GmbH.
“User,” “you,” and “your” refer to the individual accessing our website or using our services.

3. Use of Our Services

Eligibility: By using our services, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement.
Account Registration: Certain features may require you to register an account. You agree to provide accurate, current, and complete information, and to keep your account details up to date.
Prohibited Activities: You agree not to misuse our services. This includes, but is not limited to: hacking, spamming, uploading malicious content, or using the platform for unlawful purposes.

4. Shipping and Delivery

Shipping Policy: Details on available shipping methods, estimated delivery times, and costs are available on our website and may vary based on destination and shipment type.
Delivery Confirmation: Once delivery is completed, you will receive confirmation along with tracking details. It is your responsibility to ensure all shipping information provided is accurate.

5. Payment Terms

Pricing: All service fees are listed on our website and are subject to change without prior notice.
Payment Methods: We accept various payment options, including major credit/debit cards and online payment platforms. Payment is required at the time of booking the service.

6. Cancellations and Refunds

Cancellation Policy: Orders may be cancelled within 24 hours of booking for a full refund. After this period, cancellation may not be possible.
Refund Policy: If you are not satisfied with our service, you may request a refund within 3 business days. All refunds are subject to our refund policy, available on our website.

7. Limitation of Liability

Rhine Logistics GmbH shall not be held liable for any indirect, incidental, consequential, or special damages resulting from your use of our services. Our total liability to you will not exceed the total amount paid for the specific service in question.

8. Indemnification

You agree to indemnify and hold harmless Rhine Logistics GmbH, its directors, officers, employees, and affiliates from any claims, losses, damages, or liabilities resulting from your use of our services or violation of these terms.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Germany. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Germany.

10. Changes to Terms and Conditions

We reserve the right to update or modify these terms at any time. Changes will take effect immediately upon posting to our website. Your continued use of the services following any such updates constitutes acceptance of the revised terms.